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General Request

If you are a new or prospective client wanting to enquire about our services or get started with us, please book in for a free, no-obligation intake call with one of our intake officers.

The call is a distraction-free opportunity for us to tell you about us and what we do, to answer your questions, and to learn a bit about you to support us in determining whether we're the right place for you at this current point in time. Book here

Cancellation Request

If you’re looking to cancel an appointment with less than 2 business days’ notice, you will be charged a $100 administration fee. If you’re looking to cancel an appointment that is less than 1 business days’ notice, you will be charged the full fee. For more information, please refer to our cancellation policy.

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Telehealth Request

In order to ensure that clients achieve the best possible outcomes, we ask that clients attend all sessions in person except in the case of COVID related circumstances or other exceptional circumstances preventing you from attending in person. Please note, we do not offer initial assessments via telehealth under any circumstances.

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Brisbane Head Office

169 Kelvin Grove Rd
Kelvin Grove, QLD 4059

Call: (07) 3161 0845
Email: info@cfih.com.au
Fax: (07) 3172 5851

Sunshine Coast Clinic

First Floor, Suite 11D, Brightwater Corporate Centre
Brightwater Marketplace
69-79 Attenuata Drive, Mountain Creek, QLD 4557

Call: (07) 3161 0845
Email: info@cfih.com.au
Fax: (07) 3172 5851

Bookings

If you’d like to book an appointment with one of our clinicians, please do so here.

Book here

Transport & Parking: Brisbane

Public Transport

Several bus routes operate along Kelvin Grove Road, and stop within a minute’s walk of the clinic. The nearest bus stops are numbers 12 and 13, inbound and outbound.

To plan your journey, click here for the Brisbane Translink website.

Parking

There is parking available at the clinic for up to 7 cars. There is also on-street parking (2 hours) in the surrounding streets of Red Hill and Kelvin Grove. There is paid parking at Kelvin Grove Urban Village, less than a 500 metre walk away.

For crisis support, contact emergency services (dial 000) or your local hospital emergency department:

Wesley Hospital: 3232 7000
Mater Hospital: 3840 8111
Princess Alexandra: 3240 2111
Prince Charles: 3350 8111
RBWH: 3636 8111
Ipswich General: 3810 111
Greenslopes PH: 3394 7111

Transport & Parking: Sunshine Coast

Parking is available either on the ground floor outside the Corporate Centre entrance, or in the underground basement car park (use the lift or the travelator to access ground floor).

See also:

Other support services

Lifeline (crisis support, suicide prevention) 13 11 14
Beyond Blue (depression and anxiety) 1300 22 46 36
Butterfly Foundation (eating disorders) 1800 ED HOPE

Associated Eating Disorder websites:

Eating Disorders Queensland

How do I cancel or reschedule my appointment?

In order to manage our waiting lists and to ensure others seeking treatments are able to access our services in a timely manner, we do have a strict cancellation and rebooking process.

If you are looking to cancel/reschedule your appointment, we require 3 or more business days’ notice to do so without a penalty.

If you’re looking to cancel an appointment with 2 business days’ notice, you will be charged a $100 administration fee. If you’re looking to cancel an appointment that is less than 1 business days’ notice, you will be charged the full fee.

For more information, please refer to our cancellation policy.